Connect with simple processes that

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This is important because the way in which consumers buy has changed. Users want automatic and immediate responses when they search for a retailer, but they want to answer when they want when they receive a message from companies. Therefore, availability within instant messaging is essential for businesses.

The question that arises for retail companies when they learn about the dominican republic whatsapp number data 5 million possibilities that exist in conversational commerce is clear: how to achieve it? That's why, below I'll tell you the steps to follow to successfully connect with users within the most popular messaging channels:



Choose a simple first use case

The first thing retailers should do is generate a first contact with the customer through a simple effort and a small investment, but that can translate into a very large impact within the business. For example, they can choose to send simple messages aimed at sending promotions.

Although the final idea is to transfer the entire experience to conversational commerce, I recommend starting with an outbound message strategy. Doing so helps the customer know that there is a direct and verified line of contact with the retailer, through which they receive information about discounts and promotions, to mention an example.