The e-reputation of your real estate agencies corresponds to their digital showcase. It is what transmits their reliability, their credibility and the quality of the customer journey. Of course, this happens online.
In the real estate sector, online reputation is even more important than in other sectors. Indeed, real estate projects often represent significant sums for clients, such as for a purchase or a sale. They therefore take the time to choose and find out before choosing the real estate agency to whom they will entrust their property. As proof, 30% of individuals who contact a real estate agent first consult online customer reviews of professionals in the sector 1 .
A high-performance e-reputation also allows you to be bulk sms services in ghana better referenced and increase your online visibility . Let's find out how.
real estate customer reviews
1. Customer reviews: the basis of your e-reputation
To begin with, your online reputation obviously depends on your customer reviews in the real estate sector . They are the foundation of your e-reputation because they are the ones that consumers consult to form their first opinion about your real estate agencies .
Did you know that 88% of consumers look for online reviews before choosing a local service 2 ? And that going from 3 to 5 stars gives businesses 25% more clicks on Google 3 ? Indeed, Google highlights businesses with a good e-reputation and positive customer reviews convince prospects to contact this real estate agency rather than the competitor. So the advantage is twofold!
