Vice President, Director of Lingvo and Mobile Products Department at ABBYY

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Vice President, Director of Lingvo and Mobile Products Department at ABBYY

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ABBYY Vice President is confident that the success of bots is that they save users a lot of time, and therefore will be able to replace the usual methods of notification over time.
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Artem Kumpel
<p>"Today, two types of bots are especially popular: question-answer bots and news bots. The former search for simple information: they can check fines or utility debts, find a cadastral number by address, or translate list of chile cell phone numbers a word. This is how our LingvoBot in Telegram works: a clear question - a clear answer. </p><p>These bots are popular with users because they save their time, and the costs of creating them are minimal: no need for complex interfaces and development. News bots send information: news, pictures, videos, weather forecasts, fresh jokes. And soon they can completely replace SMS mailings, RSS channels, notifications and updates, because bots are easier to maintain"</p>

Complex bots will be able to not only send information updates, but also perform large chains of sequential operations:
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Artem Kumpel
Vice President, Director of Lingvo and Mobile Products Department at ABBYY
"The most complex bots do more difficult work: make an order, get advice on goods and services. These are also personal assistants that can solve routine work tasks, for example, make an appointment or remind about it. But such bots must understand the natural language in which ordinary users make requests. Today, these chatbots are just beginning to develop, but such assistants are the future. <p>Such bots will be used for different purposes. Instead of opening Uber and ordering a taxi, you will be able to write to the bot: "Pick me up on Arbat." Or, for example, send it a shopping list and pick up a ready-made set in the store"</p>

Payments are not yet made directly through the bot, but the programs are already bringing leads to companies. Thus, Ivan Kuznetsov, head of the SuperJob press service, told about a recent case of the company on interviews through SuperHRBot:

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