This is a common problem. One of the handicaps we encounter when analyzing the results of a newsletter is that we have no way of knowing how many of our emails may have ended up in the spam folder. However, we do have a way of minimizing this risk . To begin with, we must follow some basic rules regarding layout, content and the reputation of the sender to avoid being considered SPAM by email clients as much as possible. However, sometimes, when testing the delivery, we detect that they end up in the spam folder… so what do we do? Sometimes it is as simple as forgetting to close an HTML tag, but sometimes it is very difficult to find the factor that is affecting the reputation. We recommend that you review the following aspects to avoid this problem.
Email Deliverability
The ideal is to make a change and send a new test, to check only one factor at a time and detect where the specific problem is in order to avoid it in the future. If we make several changes and solve it, we will not know which of them is the key factor:
– HTML validation . Check the HTML in a validation tool yemen email list such as the W3C and correct any error.
– Subject . Check that everything is in lowercase, eliminate excess exclamation points or symbols and avoid forbidden words with synonyms and alternative phrases.
– Text/image ratio . The text/image ratio may be too low, so we should layout our texts as such whenever possible. That is, although it is easier for layout, we should avoid using text as an image.
If the email still presents deliverability problems (always assuming that we are sending with a sender with an already built reputation), we recommend “breaking up” the content to try to locate the source of the problem. We will send the pieces and if any version is correctly entered we will review the rest and reconstruct the message.
Sometimes the problem only occurs with specific accounts and we should not worry about global deliverability being compromised. To make more reliable checks we have tools such as Mail Monitor . We can also create several test addresses in the main email clients to check that they are delivered correctly in all of them.
Have you ever encountered this situation? How have you responded? Do you know of other tools such as Mail Monitor that help us check and manage deliverability.