How to manage your Viewed account
Posted: Thu Dec 12, 2024 6:55 am
Hello Viewed community! This tutorial aims to help you manage and administer your account on our platform.
First, we want to acknowledge your interest in creating new and innovative experiences in your email subscribers’ inboxes. Now it’s time to get started.
In addition to having important features for hosting, configuring, embedding and monitoring videos in your email marketing campaigns, our platform is equipped with tools that will be useful to you when using it.
To access your account information you just need to click on mexico telegram data the three horizontal lines in the upper right corner of your screen.
viewed-configuration
1. My plan information
"My Plan" is the most important section of your account, as it allows you to view all the information about the plan you have registered with (FREE) or the plan you have contracted (Starter, professional or enterprise) .
General information: Include your plan name, purchase date, and renewal date.
Invoice: Here you can find and download all invoices issued for the purchase of your plan.
Features: This section provides a list of the features and tools included in your plan.
viewed information plan
2. Setting up my account
In the "Configuration" section you can access all the information related to the creation of your account.
Personal Information: In this section, you can review and edit the information you provided to us when registering on our platform.
Change password: Here you can change your current password for a new one.
Api Key: If you need to use our API, you will find the key required to perform the integration here.
Billing email: You can set the email to which we will send invoices and payment details.
General conditions: In this section, you can review the general conditions of use of our platform.
Payment Methods: Here you can manage and configure the payment methods associated with your account.
viewed option to configure your account
3. SOS I need help
Every day we strive to provide you with better technical support to ensure a positive experience when using Viewed .
3.1. Chat and technical support form
For this reason, we provide you with a contact form in your account, where you can receive answers and technical support related to the use and operation of our platform.
Additionally, you can also use our live chat, which is available during the same hours mentioned above.
Viewed support form and chat
Our team will be happy to assist you and will endeavour to provide you with a response as quickly as possible. We ask that you bear with us while we process your enquiry. Please note that our head office is located in Spain, so our opening hours are from 09:00 to 18:00 hours in Madrid.
3.2. Video email training
As part of our support program, we offer you the opportunity to participate in a live training session on video email marketing. This session will help you gain a deeper understanding of how our platform works and provide you with the best strategies you can implement in your business to achieve your goals.
book a video email training
We invite you to schedule a 15-minute video call with our team of experts. Dare to take this step and make the most of our team's knowledge and experience to boost your email marketing campaigns.
First, we want to acknowledge your interest in creating new and innovative experiences in your email subscribers’ inboxes. Now it’s time to get started.
In addition to having important features for hosting, configuring, embedding and monitoring videos in your email marketing campaigns, our platform is equipped with tools that will be useful to you when using it.
To access your account information you just need to click on mexico telegram data the three horizontal lines in the upper right corner of your screen.
viewed-configuration
1. My plan information
"My Plan" is the most important section of your account, as it allows you to view all the information about the plan you have registered with (FREE) or the plan you have contracted (Starter, professional or enterprise) .
General information: Include your plan name, purchase date, and renewal date.
Invoice: Here you can find and download all invoices issued for the purchase of your plan.
Features: This section provides a list of the features and tools included in your plan.
viewed information plan
2. Setting up my account
In the "Configuration" section you can access all the information related to the creation of your account.
Personal Information: In this section, you can review and edit the information you provided to us when registering on our platform.
Change password: Here you can change your current password for a new one.
Api Key: If you need to use our API, you will find the key required to perform the integration here.
Billing email: You can set the email to which we will send invoices and payment details.
General conditions: In this section, you can review the general conditions of use of our platform.
Payment Methods: Here you can manage and configure the payment methods associated with your account.
viewed option to configure your account
3. SOS I need help
Every day we strive to provide you with better technical support to ensure a positive experience when using Viewed .
3.1. Chat and technical support form
For this reason, we provide you with a contact form in your account, where you can receive answers and technical support related to the use and operation of our platform.
Additionally, you can also use our live chat, which is available during the same hours mentioned above.
Viewed support form and chat
Our team will be happy to assist you and will endeavour to provide you with a response as quickly as possible. We ask that you bear with us while we process your enquiry. Please note that our head office is located in Spain, so our opening hours are from 09:00 to 18:00 hours in Madrid.
3.2. Video email training
As part of our support program, we offer you the opportunity to participate in a live training session on video email marketing. This session will help you gain a deeper understanding of how our platform works and provide you with the best strategies you can implement in your business to achieve your goals.
book a video email training
We invite you to schedule a 15-minute video call with our team of experts. Dare to take this step and make the most of our team's knowledge and experience to boost your email marketing campaigns.