Customers have become more demanding and expect more and more from a company – and particularly a personal approach. When we call a company on the phone, we are often surprised if they do not immediately know our email address, or cannot immediately see the orders we have placed.
To benefit from a good CRM system, you don't have to have a lot of data. It's all about deepening your relationships with customers.
Dutch entrepreneur and Blendle co-founder Alexander Klopping calls our era “a fascinating age where small companies can quickly become big thanks to the right combination of openness, the Internet of Things and data.”
Organizing and centralizing knowledge about your customers is not a luxury, but a condition.
More customer retention thanks to CRM
Finally, a CRM system also has this advantage: higher retention.
As a business owner, you're constantly thinking about new customers. But did you know that it 's up to 50% easier to sell a product or service to an existing customer ? That could be through cross-selling, up-selling, or even selling a completely new product.
Why spend money on expensive marketing when you can sell more to customers who are already convinced of your qualities?
In order to meet this requirement, you must of course know your existing customers korea telegram data and thus approach them with the right offers. A CRM system is perfect for this.
At One Smart Control, CEO Bert De Haes has big plans for this: "We will make an even stronger link between Teamleader and our website, for customers ['] with online information questions and feedback."
CRM is for everyone
After seeing all this, CRM is immediately interesting for small companies as well:
• Manage all your customer contacts carefully
• Automatic actions to save time
• Build strong relationships with your customers
• Get more from your existing customers
What are you waiting for?
CRM is just one component of Teamleader, which is very easy to use and reasonably priced. Try Teamleader for free to find out for yourself.
Customers have become more demanding and expect more and more from a company – and particularly a personal approach. Whe
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