You may have heard that written messages are the form of communication of the future. This statement is not exaggerated, because the use of this technology is a phenomenon that is increasing, and applications such as country email list WhatsApp are proof of this.
The use of WhatsApp, a service that includes the exchange of images, videos and audio messages, is so widespread and has become so normalized that it is no longer a form of communication only between individuals, but is also gaining ground within corporations. In an era where corporate communication seeks to be interactive and intelligent, corporate attention via WhatsApp is becoming the best option to ensure an excellent customer experience.
But every new means of customer service has its duties and best practices, and WhatsApp is no exception. Being a written medium, it is easy for customers to have evidence of good treatment and also of a bad experience. If you are interested in integrating WhatsApp into your communication channels following best practices, here we tell you how.
