How to create a bot on WhatsApp and other messaging channels?
How to create a bot on WhatsApp and other messaging channels?
A chatbot is a virtual assistant that interacts with real people in a close and trustworthy way. For this reason, important tools for offering conversational experiences that enhance Customer Experience. All thanks to Artificial Intelligence (AI) and Natural Language Processing (NLP), which facilitate this interaction.

What is a chatbot and what is it used for?
Nowadays, consumers prioritize brands that understand their needs and serve them in a close and timely manner . Of course, for a company with large volumes of messages (hundreds or thousands) it is impossible to have a human team that can respond to all those requests in a matter of minutes. That is precisely what chatbots are for.