What is WhatsApp Business API for?
Posted: Thu Dec 05, 2024 7:18 am
If you still don't know what WhatsApp Business API is for , below we explain more about its functions and the benefits it offers to the business.
Multi-agent care
With WhatsApp Business API, all your agents will have access to the estonia whatsapp number data 5 million messaging platform under the same phone number. This way, they will be able to chat with your customers using the same information in one place, which will avoid inconsistencies and allow you to offer better service.
Send transactional messages
Your business can initiate communication with your customers using templates previously approved by WhatsApp. Transactional messages can be sent at any time as long as you have the explicit consent of your customers. Transactional messages approved by WhatsApp include account updates, payments, reservations, shipments, etc.
Send non-transactional messages
Since 2020, WhatsApp has expanded the use of WhatsApp Business API by allowing businesses in Mexico and Indonesia to send non-transactional notifications to their customers. Businesses will now be able to send outbound messages based on promotional templates, opening up the possibility of sending marketing campaigns with pre-approved templates.
Multi-agent care
With WhatsApp Business API, all your agents will have access to the estonia whatsapp number data 5 million messaging platform under the same phone number. This way, they will be able to chat with your customers using the same information in one place, which will avoid inconsistencies and allow you to offer better service.
Send transactional messages
Your business can initiate communication with your customers using templates previously approved by WhatsApp. Transactional messages can be sent at any time as long as you have the explicit consent of your customers. Transactional messages approved by WhatsApp include account updates, payments, reservations, shipments, etc.
Send non-transactional messages
Since 2020, WhatsApp has expanded the use of WhatsApp Business API by allowing businesses in Mexico and Indonesia to send non-transactional notifications to their customers. Businesses will now be able to send outbound messages based on promotional templates, opening up the possibility of sending marketing campaigns with pre-approved templates.