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Establish a billing system that your customer is happy with

Posted: Thu Jan 23, 2025 3:40 am
by Rafirifat3367
Because when you're far away, the client's biggest question will be "how do I know they used the time they're charging me for?" To do this, Fernando recommends planning the project well and clearly establishing which hours will be charged and which won't. If the client perceives that they're being charged every time they pick up the phone, they'll probably come to the conclusion that it will cost them less to hire someone internally to do the work.

Personally, I have found it helpful to establish a charging method based on the value my work brings to the client. This is not always straightforward, but it is worth considering in detail whether it vp safety email database is applicable to the services you sell. A business strategy based on value rather than price will be more effective by definition.

3. Demonstrate that your company is up to the customer's needs
To prove that you are up to the task of meeting the needs of a US company, Fernando advises "using best practices and staying up to date with the latest technologies." How do you do that? By getting informed, reading, participating in international events, consulting with people with more experience in the field of exporting services to the United States, in short, doing your homework.

The most logical thing in the world is that if you want to export to another country, you should be informed about what is happening in that country. Subscribe to technical, business, trend, marketing and other blogs that are leaders in that country. Follow leaders in your industry in the United States, read their books and you will see how you can understand that market even if you don't manage to go to an event there at first.

4. Use a methodology and tools that make your client trust your work
At this point, Fernando points out how important it is to have a representative who interacts with clients in the United States, so his advice is to work to eventually achieve that. Until then, use tools that allow you to work and interact with clients in a professional and orderly manner, such as Basecamp.

It is also important that the project leader or CEO or whoever will be dealing with the client speaks and understands English perfectly. Although it is never advisable to let the client interact with the developers, if that has to happen, you should make sure that your team is trained to communicate fluently in English.

5. Assure your clients that you can legally respond
At the end of his post, Fernando points out that American clients prefer to be legally secure, because eventually, it will be best to incorporate your company in that country. Getting to that point will give you a strong advantage over freelancers and cheaper and more distant development teams.

My conclusion on this subject is that the key is to be professional. Whether selling services in Ecuador or abroad, the best thing a company can do is make sure that its work methodology is clear, its response capacity is fast and the quality of its results is high. If you fail to comply with these 3 steps in your own country, you will hardly be able to do so when providing services abroad.

Take the time to refine your company's processes and make sure that your marketing is effective, not a waste but an investment in achieving your goal of exporting services to the United States. Do you have any other tips you would like to share with us?