16 Retail Statistics That Will Change the Way You Run Your Store

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Statistics are like a podium: great for discussing your business and fun to argue about.

statistics

If you're looking for retail statistics to fuel your business discussions and retail debates, I've got just the thing. Check out these 16 retail statistics:

1. 25% of all jobs in America are supported by the retail industry. (Source: National Retail Federation ) >> Tweet

2. 77% of users are satisfied or very satisfied with their point of sale (POS) software . (Source: POS User Research Report ) >> Tweet This

3. Brick and Mortar stores account for 94% of total retail sales. (Source: Mobile Commerce Daily ) >> Tweet

4. 53% of consumers have abandoned a store purchase maximize profits with our customer leads database because they were using their phone. 68% found a better price elsewhere. (Source: Mobile Commerce Daily ) >> Tweet

5. 89% of companies plan to improve customer service by the end of 2016. (Source: RetailNext ) >> Tweet This

6. 44% of all stores use mobile POS terminals to call customers. 79% of these companies are small and medium. (Source: Point of Sale User Research Report ) >> Tweet this

7. iPad is the preferred device to run the mobile recorder, but the preferred smartphone is Android. (Source: Point of Sale User Research Report ) >> Tweet This

8. Poor customer service costs American brands $41 billion annually. (Source: Smart Customer Service ) >> Tweet

9. The probability of selling to a new customer is 5-20% compared to 60-70% probability of selling to an existing customer. (Source: Neosperience ) >> Tweet

10. 40% of 18-34 year olds turn to social media for gift ideas. 25% of the general population uses social media for gift ideas. (Source: Adweek ) >> Tweet

11. 88% of companies have been using POS software for less than 5 years. (Source: Point of Sale User Research Report ) >> Tweet This

12. 56% of companies find a solution within 2-6 weeks of searching. (Source: Point of Sale User Research Report ) >> Tweet this

13. 54% of consumers say they no longer shop at retailers that don't provide them with relevant content and coupons. ( CMO Council ) >> Tweet

14. 46% of companies spend less than $1,500 per year on POS software. (Source: Point of Sale User Research Report ) >> Tweet This

15. 37% of companies spent more than they budgeted on software. (Source: Point of Sale User Research Report ) >> Tweet This

16. 98.6% of all retail businesses employ fewer than 50 people. (Source: National Retail Federation ) >> Tweet

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