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HubSpot CRM is a cloud-based tool that supports email tracking, lead management, contact management, outbound and inbound marketing, sales automation, and sales funnel management.

This tool helps you track the entire sales lifecycle, from the lead generation stage to post-sales service. To manage leads, you can track emails with outreach and get notified when a prospect opens your email.

The CRM system has mobile applications for iOS and Android devices.

Deal Management in HubSpot CRM
Deal Management in HubSpot CRM ( Source )

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Zoho CRM
4.2 / 5
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Free Plan: Includes three free users, lead management, and 10MB of storage.
Paid Plans: Upgrades start at $9.9* per user per month why every business needs an updated database and include additional features such as lead management, contact management, sales forecasting, and standard reporting. (*converted from INR to USD using Google's converter on March 4, 2021.)
Zoho CRM is a cloud-based solution that lets you engage with customers and prospects via email, social media, chat, or phone.

Based on your interactions with customers on social media, as well as their email open and click-through rates, the tool scores potential customers. Using these scores, you can create a targeted communication strategy to improve your communication with your customers.

The tool has mobile applications for iOS and Android devices.

Sales Pipeline Report in Zoho CRM
Sales Pipeline Report in Zoho CRM (Source)
Read our CRM software buyer 's guide to understand the benefits and common features of these tools.
How to Choose the Right Free CRM Tool for Your Business
After reviewing our list of free CRM solutions, the next step is to find the solution that best suits your business needs. Follow these steps to find the right product for your business:

Compare the total cost of ownership (TCO) of each solution by checking the cost of implementation, data storage, training, IT staffing, upgrades, and other important factors.
Compare free usage limits (e.g. number of free emails or contacts) and make a list of products according to your current requirements.
Compare each product based on the features it offers and choose the one that suits your business requirements.