4. Team collaboration.
Ensuring that all team members are aligned and collaborate efficiently on project tasks does not always happen when there is no tool like Smartsuite that centralizes information and integrates into a communication platform , so that team members can stay connected with each other and be able to send notifications about the progress of a project.
5. Customer relationship management.
It involves maintaining effective communication and proper follow-up of customer relationships. However, this doesn't always happen without a contact management tool. Organizing lead data in Excel spreadsheets can be overwhelming and very inefficient for moving forward on new projects.
6. Performance evaluation by industry and region.
Identifying which sectors and regions are contributing most to the agency's financial success is also a challenge that can be overcome by implementing the right tool, in order to avoid spending hours and hours collecting data from different sources, instead of having all the information available in one place.
7. Tracking and billing hours.
Correctly recording and billing the hours worked by austria telegram data team members through a manual logbook or recording them in an Excel spreadsheet is not the same as setting up a tool to do this automatically. In addition, these tedious and repetitive tasks of manual data entry can be subject to human error.
We've introduced you to the challenges that marketing agencies face without a management tool. Now we'll tell you about the main benefits that SmartSuite can offer to successfully overcome them.
Client and project management
Marketing agencies thrive on their ability to deliver exceptional work to clients. SmartSuite’s project dashboard provides an at-a-glance view of ongoing projects and client interactions . Users can monitor new project requests, follow active projects, and even join marketing status meetings directly from the dashboard. This allows teams to stay aligned and informed about the latest developments.
One of the key features is the Customer Relationship Management (CRM) component, a lightweight CRM built into the platform. Agencies can manage client information, track the status of client relationships, and link projects to client data to gain insights into project profitability and revenue generation.
Smartsuite's main contributions to marketing agencies
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