Word Customer Lifetime Value (CLV)

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Customer Lifetime Value (CLV) is a projection of the total value a customer will bring to a company over the course of their relationship. It is determined using key metrics such as recurring revenue, length of relationship, and customer profitability.

Word 8: Prospecting
Prospecting is the process by which businesses identify and contact potential customers for new customers. Prospecting techniques can include digital marketing, telephone, and email, among others.

Word 9: Customer Acquisition
Customer Acquisition is the set of tactics and strategies implemented to attract lithuania number screening and convert prospects into customers. Customer acquisition tools include marketing, advertising, sales, referrals, and promotions.

Word 10: Customer Engagement
Customer engagement includes all interactions a person has with a brand or company. It is a crucial indicator of customer loyalty and a determining factor in building strong, lasting relationships.

Conclusion
Mastering these ten key CRM terms can bring significant benefits in today's digital world. By incorporating these concepts into your CRM strategies, you can better understand and respond to your customers' needs, improve the customer experience, and drive sustainable growth for your business.
Introducing the SaaS world
There is no denying that technologies have evolved significantly in recent years. One of these notable advances is found in the software industry, more specifically in the field of SaaS (Software as a Service) . However, for beginners or those who are not particularly good with technical jargon, this area may seem impenetrable. This is where a glossary of the main acronyms of online software comes in handy.