Although the digital experience continues to increase, the human touch should be paramount. From the perspective of Human Capital Management, the development of employees is very important for professional service providers. By knowing the ambitions, talents and character traits of employees, you can offer an optimal development path. Connect employees to the right team and give them challenging projects.
Using the right resources is also important to do the job well. You can create personas for different roles, so that a project manager can see exactly what he needs. Make this easily available, so that the learning curve is significantly shortened.
Data-driven work is just as important for internal business processes as it is to ultimately deliver a project to the customer. Ultimately, it is about carrying out a further digital transformation internally and thereby increasing the human experience . This consists of the customer, employee and user experience. To achieve this, it is important to put netherlands telegram data people first when taking the next step.
Your agency's management must first ask itself whether it wants to embark on a fundamental transition. And is prepared to break away from existing methods, processes and IT structures. This commitment is essential for the further digital transformation to succeed. The costs of doing nothing and inflexibility are higher than embarking on a transition for better margins and sustainable value creation.
What does the next step look like?
In further professionalizing the organization with an integrated approach that supports the above processes, people must be central. Ready for the next step? Then answer the following questions:
Where do we want to go and what is the ambition level of growth?
Where are we now?
What are the barriers and what is needed to achieve the level of ambition?
You can then map out the requirements and wishes by putting together a 'dream team'. The dream team consists of people who know the current processes, business operations, systems and data well. They have an affinity with software and want to be at the forefront in order to optimize business processes and tackle the existing IT infrastructure, for examp.
