[Tweet “ 7 out of 10 consumers spend more money in businesses with good customer service. “]
Therefore, we must take great care in how we treat users from start to canadian colleges universities email list finish, that is, by offering a proper pre-sale, sale and post-sale service.
As mentioned above, there are many tools that we must take into account when serving customers (telephone, email, social networks, online chat or click to call) that manage to improve the customer experience, thus achieving customer loyalty.
Currently, one of the solutions that many companies are adopting is virtual switchboards , since it allows them to manage company calls, whether internally or externally.
In this way, when a customer wants to know more information about a company detail, how to make a purchase, etc., they will only have to make a call to the company's telephone number. A very valuable call that the e-commerce agents from the switchboard must answer as quickly and with the highest quality possible to improve the customer experience.
Conclusion
Among many others, these are some of the fundamental tools for an online company to dominate the digital world and stand out from the competition. Make every process easier for customers and create an effective and quality user experience.
If all these elements are combined effectively, you will have the recipe for success on the Internet.
Regarding bounce rate and visit time, the more followers you have frequently visiting the website with a long visit time, the more positive signals you give to Google.
Finally, consider that we are facing a generation that is becoming more social than ever. Many statistics confirm this and you are probably already aware of it.
In fact, so much so that Matt Cutts himself has stated that he has no doubt that in 10 years, everything will become more social.
If you want to use social signals to positively impact your SEO strategy, become socially active. Work hard to get your community to end up landing on your website. There is no better signal than that!
Conclusion
Promoting an e-commerce and standing out on the Internet requires effort and hours of dedication, including collaboration with experts in content and SEO positioning strategies.
