Allocate a budget Every customer loyalty campaign requires resources, so it is key to allocate a defined budget for this type of strategy.
To determine this, it is necessary to consider aspects such as the channels list of uae whatsapp phone numbers to be used, recognition actions (such as prizes or exclusive offers for consumers) or the platforms that support company-customer communication, among others.
Have a database
A database is more than just a repository of contacts: it is essential for knowing how customers interact with the brand, keeping track of their interests, needs, and purchase history, among other data.
In this way, companies can interact with their consumers by responding increasing brand value and, consequently, building customer loyalty.
5. Omnichannel and 24/7 attention
Any customer loyalty campaign involves being where customers are and when they need you , but how can you achieve this without incurring large investments?
To do this, companies can rely on mass mobile communication solutions that have automation tools, such as Auronix Chat , the omnichannel platform from Auronix.