The secret to business success is based on a company's relationship with its list of south africa whatsapp phone numbers customers, because beyond factors such as price or the product itself, offering them excellent service can bring great benefits.
According to an IDC study of 24,000 consumers from 12 countries, 25% of users are willing to leave a review and 18% maintain a business relationship with the same company after having a positive customer service experience.
For this reason, it is vital to learn how to establish relationships with customers from the first contact they have with the company, something key to encourage conversions, strengthen loyalty strategies and, thus, increase business profitability.
How to improve a company's relationship with its customers?
Positioning itself as a reliable and safe company, where people can turn with the guarantee that they will receive excellent service, is a process that any company should aspire to. To do this, you have to learn how to communicate with the customer in an effective and friendly manner.
