6/ Analyze the results of your mailing
A practical case: €600,000 saved thanks to sending a reminder SMS
The cost of a missed appointment varies greatly from center to center and depending on the specialty. Within a wide range of between €45 and €180 , the value of a mobile communication strategy that helps reduce absenteeism is evident.
Let's take the case of the Costa del Sol Hospital (Malaga). With 36,355 missed list of japan whatsapp phone numbers appointments between July 2013 and March 2014 and an average cost per appointment of €65.45, we find a cost of If we take into account that 44% of cases of absenteeism cannot be avoided, we find a potential saving of €1,300,000 .
Sending a reminder SMS to the 256,377 people scheduled for hospital appointments would cost approximately €8,200 . The investment would be recovered by avoiding just 126 missed appointments, 0.3% of the total.
When the SMS reminder system was implemented in the UK public health system, a 25% reduction in absenteeism was achieved . Applying this figure to the case at hand, 9,089 missed appointments would be avoided, with a saving of €594,875 .
If we calculate the potential ROI of the action, we are talking about more than 7,000%.
SMS sending solutions for appointment reminders
Discover the solutions offered by SMS Up for the automatic sending of appointment reminder SMS messages. They are suitable for all companies that need to schedule appointments regularly: in the health sector, public safety, catering or beauty, our tools allow you to optimally organise your schedule when it comes to scheduling appointments.
To send SMS, you can choose between our online platform or our SMS API .
