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With the advent of mainstream chat applications, instant messaging has emerged as an indispensable tool for communicating with your customers. Today’s customer service instant messaging is People and italy phone number whatsapp chatbots working together . And that’s been Tiledesk’s mantra since day ...

At Tiledesk, humans and chatbots have been working side by side since day one . Both humans and chatbots communicate on a text-based, full-duplex channel that we commonly refer to as Instant Messaging or simply Chat. Choosing the right technology for our instant messaging engine was therefore a ...

In these extraordinary times, I wanted to share some very positive feelings and news about our organization. Over the past 20 years, eZ has gone through different phases as a company: its launch as an open source project in the 2000s, internationalization and growth from 2007-2013, as well as ...